> ## Documentation Index
> Fetch the complete documentation index at: https://lexi-doc.devoscape.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get started

> Just start with the Ticket Form

With LEXI Ticket Forms, you can build custom forms that allows your users to submit tickets to your support team.
You can set up the form to capture any relevant information that is specific to your application.

Getting started with Ticket Forms is easy.

We offer a fully hosted solution that requires no code, as well as low-code and advanced options for full customization.

<Steps>
  <Step title="Create a Ticket Form">
    Go to the Ticket Forms page under Website Elements from your LEXI dashboard.
    Create a new Ticket Form and configure it.
  </Step>

  <Step title="Create fields for your form">
    Under the Fields tab, create fields for your form.
    Each field can have a type, such as text, date, checkbox, select, etc.

    The fields will behave differently depending on the type you choose, and you can mark each type as required or not.

    See the full list of types and their behavior in the Form Fields section.
  </Step>

  <Step title="Add knowledge base">
    Add knowledge to your Ticket Form under the Knowledge tab.
    This step is optional, but will help Aidbase's AI to suggest replies when handling incoming tickets.
  </Step>

  <Step title="Make the ticket from available to your users">
    Finally, make the ticket form available to your users.
    There are several ways to do this.
  </Step>
</Steps>