Specifically, we need to add two elements:
- The form to create a ticket
- A table showing the tickets
Create a ticket form
The form to create a ticket is a simple HTML and React form that can be added to your app.
To create a ticket, we need to add the CreateTicket(specify as component) component.
You can find the Ticket Form ID in the Ticket Form settings under the Settings tab.
Display tickets ina table
To display the tickets in a table, we need to add the <ab-tickets-table></ab-tickets-table> element.
This will render a table showing the tickets for the user with the ID USER-ID.
If you want to only display tickets with a specific status, you can include these statuses using the status attribute.
Display a single ticket
To display a single ticket, we need to add the <ab-ticket></ab-ticket> element.
The TICKET-ID should be the ID of the ticket you want to display.
This ID can be found in on the Tickets page in the LEXI Dashboard for a given ticket.
It can also be retrieved through the payload of a webhook.
Additional user information
In addition to the userID, you can also include username, email and profileImageURL.
We recommend including as many of them as you have available.
